| Ordering Information for Temecula Celebrations Custom Labels Round
Contact Information
We can be reached toll free in the United States at: (877) 232-9549 or by email: info@winecountryoccasions.com
Our business hours are 9:00 AM to 4:00 PM Pacific Time, Monday through Friday
Proofing Process for Customized Labels and Favor Tags
After you place your order, we will combine your chosen design with your wording and prepare a proof for you to review. The proof will be an Adobe PDF file and will be sent to you via email. Once you email us back with your approval of this proof, we will proceed and print your order. If you would like to make changes to the design, including revising the fonts, colors or design motifs, we can do so for an additional charge of $10.
Turnaround Time for Customized Labels and Favor Tags
Your customized labels or favor tags will ship within 2 business days after you approve your proof.
Sales Tax
Sales tax is applied to purchases made by residents of California.
Return Policy
If we make a mistake
While we strive for excellence in our production process, from time to time our staff may make a mistake. If your final order differs from the proof you approved, we will gladly reprint the order. Please contact us at (877) 232-9549 or info@winecountryoccasions.com upon receiving your order. We will provide you a label for returning your package and work with you to replace it with the correct order.
If you change your mind
All our stationery items are customized and printed specifically for you.
- If you change your mind before receiving your proof, we will refund your order completely. Please contact us immediately at (877) 232-9549 or info@winecountryoccasions.com to request a refund and provide us with your order number.
- If you change your mind after we have created and sent you your first proof, we will charge your credit card $10 for each customized item and cancel your order.
- If we do not hear from you within 30 days of sending you your first proof, we will charge your credit card $10 for each customized item and cancel your order.
Once you approve your proof, we will proceed with printing your order. At that point all sales are final.
Shipping
We ship favor tags and customized labels via US Mail for free anywhere in the United States or Canada. We also offer UPS shipping service for an additional fee. Delivery time in the United States ranges from 1-6 days depending on your distance from Los Angeles.
Expedited Shipping
If you live in the United States and would like expedited shipping, please let us know and will quote you a rate.
Tracking UPS orders
Once we ship your order, you will be notified by email. If you chose UPS shipping, we will send you a link to the UPS website along with your tracking number.
U.S. Military Postal Addresses
We ship to APO and FPO addresses using US Priority Mail and charge the flat fee box rate of $10.95.
International Orders
If you live outside the United States or Canada and would like to place an order, please contact us at info@winecountryoccasions.com. We will work with you to determine the appropriate shipping price.
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