You can reach us toll free in the United States at (877) 232-9549.
Our business hours are 9:00 AM to 4:00 PM Pacific Time, Monday through Friday.
You can also email us at info@winecountryoccasions.com. We aim to reply to emails within one business day.

Feedback and Suggestions
Please tell us how we are doing by completing our feedback form. We want to hear about any complaints or suggestions you may have.

Sales Tax
Sales tax of 9.75% is applied to purchases made by residents of California.

Payment Methods
We accept the following credit cards: Visa, Mastercard, Discover, American Express.

Privacy
Please view our Privacy Policy for complete details on how we use the information we collect.

Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Telephone Orders
While we strive to provide a safe and easy to use website, we are also available to take your order over the telephone. Please contact us at (877) 232-9549, 9:00 AM to 4:00 PM Pacific Time, Monday through Friday. If you are unable to reach us during our business hours, please leave us your name and phone number and a convenient time to contact you and we will call you back.

Shipping
We ship using UPS Ground service for orders in the United States and UPS Standard for orders to Canada. Delivery time in the United States ranges from 1-6 days.

Expedited Shipping
If you live in the United States and would like expedited shipping, please let us know and will quote you a rate.

Tracking UPS orders
Once we ship your order, you will be notified by email. The email will include a link to the UPS website with your tracking number.

U.S. Military Postal Addresses
We ship to APO and FPO addresses using US Priority Mail and charge the flat fee box rate of $10.95.

International Orders
If you live outside the United States or Canada and would like to place an order, please contact us at info@winecountryoccasions.com. We will work with you to determine the appropriate shipping price.